Job: Temporary Contact Center Representative (Olympia WA)

This posting has expired and is no longer available.

Jobing Description

March 22, 2013

TEMPORARY CONTACT CENTER REPRESENTATIVE

Olympia Corporate Office

***If you have applied for this position since 1 January 2013 please do not reapply as we have your application on file.***

Do you enjoy working in a service oriented culture that truly cares about their members and employees?  Do you enjoy computers and using Internet applications? Do you enjoy helping others over the phone?  If you answered “yes” to any of these questions and if you thrive in a fast paced work environment, then you should take a look at this temporary employment opportunity!  A qualified candidate will be invited to come and join our team at the Washington State Employees Credit Union for approximately six months.

This temporary position will be responsible for being the voice of the Credit Union and for serving our members on a daily basis over the phone.  This includes, but is not limited to, helping our members find the best products and services to fit their needs and their lifestyle, helping them with their financial needs and finding solutions for them.  In addition, this individual must be comfortable working in a Windows PC environment as well as having the ability to calculate figures and to work well with a team.

If you believe you have the ability to think like the member and have a passion for delivering top-notch service, then this temporary Contact Center Representative position with the Washington State Employees Credit Union may be the position for you. This non-exempt position is located in Olympia, WA and offers the hourly salary of $13.82 to $18.93 (DOQ).

This position is open until filled.

HOURS: Monday – Friday, between the hours of 7:00 a.m. – 7:00 p.m. and Saturday 9:00 a.m. – 2:00 p.m.  Hours vary based on needs of the department and flexible hours are necessary to meet service needs.

 

Skills / Requirements

EDUCATION AND EXPERIENCE:  Required – High school or greater education; one year customer service experience in a fast paced environment. Preferred – Two years of college and/or contact center experience with financial background.

KNOWLEDGE AND SKILLS:  Required – Superb customer service skills; knowledge of basic Microsoft Office and Internet applications; the ability to articulate detailed instructions including information about features and benefits; effective listening skills; tactful oral communication skills; strong interpersonal skills and a positive attitude; ability to work individually and as a team member.  Preferred – Previous contact center experience and financial experience.

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Locations

Chehalis
2015 NE Kresky Ave
Chehalis, WA 98532
Ellensburg
400 E. University Way Farrell Hall, Rm 123
Ellensburg, WA 98926
Everett
404 128th St SW
Everett, WA 98204
Lacey Credit Union Center (LCUC)
4540 6th Ave SE
Lacey, WA 98503
Lakewood
9540 Bridgeport Way SW
Lakewood, WA 98499
Medical Lake
205 E Hwy 902
Medical Lake, WA 99022
NW Compliance Group
8730 Tallon Lane, Suite 101
Olympia, WA 98516
Olympia Branch / Corporate Headquarters
330 E Union Ave
Olympia, WA 98501
Olympia: Legion Way Drive-Thru
515 Legion Way SE
Olympia, WA 98501
Olympia: Martin Way
4245 Martin Way E
Olympia, WA 98516
Olympia: Westside
2302 Harrison Ave NW, Ste 201
Olympia, WA 98502
Pullman Bishop
404 SE Bishop Ave
Pullman, WA 99163
Pullman CUB
1500 NE Terrell Mall
Pullman, WA 99164
Seattle: Fairview
1500 Fairview Ave E, Ste 100
Seattle, WA 98102
Seattle: University
1100 NE 45th St, Ste 110
Seattle, WA 98105
Spokane
2523 W Northwest Blvd
Spokane, WA 99205
Spokane Valley
12209 E Mission Ave, Ste 1
Spokane, WA 99206
Tumwater Town Center
100 71st Ave SW
Olympia, WA 98501
Tumwater Trosper
575 Trosper Rd SW, Ste 104
Olympia, WA 98512
Yakima
1400 Lakeside Ct, Ste 101
Yakima, WA 98902
Chehalis
Ellensburg
Everett
Lacey Credit Union Center (LCUC)
Lakewood
Medical Lake
NW Compliance Group
Olympia Branch / Corporate Headquarters
Olympia: Legion Way Drive-Thru
Olympia: Martin Way
Olympia: Westside
Pullman Bishop
Pullman CUB
Seattle: Fairview
Seattle: University
Spokane
Spokane Valley
Tumwater Town Center
Tumwater Trosper
Yakima