Job Description

The Mortgage Operations Manager will lead our Mortgage Loan Coordinator team to ensure excellent service with every mortgage transaction and that our members will have an efficient and spectacular mortgage experience.

 Your day might include:

  • Ensuring that closing dates are consistently met, communication lines are fluid, and goals for quality, production and compliance are consistently maintained
  • Taking responsibility that overall daily activities and functions are completed by the Mortgage Loan Coordinator team
  • Monitoring activities supporting group performance metrics
  • Providing leadership by setting a positive example and developing, coaching, mentoring, communicating and conducting on-going training of team members

What you bring to the team:

  • Three or more years of management experience in mortgage sales, operations and/or processing
  • Extensive knowledge of FNMA and/or FHLMC guidelines, credit titles, appraisals, insurances and mortgage workflows
  • Skills in mortgage processing functions, including performance and management
  • Being able to multi-task to make sure deadlines are met on numerous projects that may be running concurrently
  • The ability to produce accurate work in a pressured, fast paced, deadline driven environment with many interruptions
  • Excellent organizational, problem-solving and decision-making skills while communicating in an effective manner with employees, all levels of staff and members in a courteous and professional manner
  • Proven ability to effectively hire, train, manage, coach, and mentor staff
  • Bonus points on your application if you have a college degree

Where you’d work: Olympia, WA

When you’d work: Monday – Friday, 8:30 am-5:30 pm, with scheduling flexibility required to meet the needs of this full time, exempt position

How much you’ll earn: Earnings are DOQ, plus an excellent benefits package!


Equal Opportunity Employer

We also proudly support veterans and those currently serving in the armed forces




Application Instructions

All applicants must include a resume

Visa sponsorship not available

Contact us at 360.943.7911 ext. 11111 with any questions

Apply Online